Latvia
“Kesko Senukai Latvia”, better known to our customers as “K-Senukai”, is a growing company in the DIY sector in Latvia. For over 10 years, we have been offering advice and finding solutions for our home-building clients in Latvia.
SKAITYTI DAUGIAUToday, the retail chain in Latvia consists of 11 stores and “Procenter” – the only shop for construction professionals in Latvia, based in Riga. The total area of chain stores is over 122,000 m2. We offer our customers probably the widest range of gardening, construction, decoration, household supplies – more than 63,000 products.
In our retail network, customers can not only purchase goods and “do it themselves”, but also find professional help to “do it for them” – we offer consultations with our specialists and partner services. This is illustrated by our slogan: whatever you do, whatever you need – “You will always find what you are looking for!”
We are where our customers need us. We ensure the highest synergy of multi-channel trade – the immediate cooperation between physical and online stores guarantees a continuous purchasing process for customers.
The best evaluation of our multi-channel trading is the growth in the number of customers and a high level of customer satisfaction.
We help specialists and construction professionals in finding the best solutions for construction and repair for their customers. Our goal is to ensure the needs of our customers and to be reliable business partners, no matter what kind of project they undertake.
SKAITYTI DAUGIAU“K- Senukai” wholesale clients are guaranteed an extremely wide range of building products, reliable and prompt service, flexible payment or crediting terms and services oriented to business needs.
Our customers can always use the services of dedicated account managers. The wholesale team also offers competitive pricing and arranges delivery of products directly to the desired location.
We are constantly looking for ways to help our customers to purchase goods in a smarter and saving manner. Our customers have different needs, and this led us to develop three loyalty programs – SMART NET, JAUNĀ MĀJOKĻA KARTE and PROCENTER KARTE.
SMART NET
SMART NET is designed for all our customers who create, decorate or build their home. It is valid both in physical and online shops. In order to offer as much value as possible to our customers, we are constantly expanding the network of SMART NET partners, so that the customers could benefit from discounts not only in the shops of our brand, but also in the partner stores.
JAUNĀ MĀJOKĻA KARTE
The program JAUNĀ MĀJOKĻA KARTE (NEW SETTLER) is designed for all those who build, design, create or renovate their homes. It is an exclusive discount program for those who are in a hurry, just dreaming and even hesitating – this program is for everyone who is looking for the best solution.
PROCENTER KARTE
PROCENTER KARTE is a balanced benefit program for specialists, professionals and companies engaged in construction, repair, finishing works. It will provide not only discounts, but also the opportunity to use the offers that are valid only for them for the rental of tools and transport.
“K- Senukai” is the only DIY chain in the Baltic States offering a full-fledged multi-channel shopping experience. We strive to be where our customers need us the most, and, therefore, we also offer products in online shops “K-Senukai.lv” and “1a.lv”.
SKAITYTI DAUGIAUAll and each of our clients are of utmost importance to us, therefore, taking into account their needs and market trends, we are constantly expanding the range of our assortment to meet all their expectations. We are currently offering more than 500,000 products.
In our e-shops, customers can use the service of instalment-purchase without increase in the price, insurance of goods, extended warranty, door-to-door delivery and other additional services.
In 2018, we further expanded the range of equipment, electronics, construction and repair, gardening, leisure, beauty goods to customers who purchase online and that can be checked and purchased in the e-shop “1a.lv”.
We strive to provide our customers with all the necessary services, so in addition to an extremely wide range of products, we also offer a wide range of services that anyone can order. The shopping experience, the ability to purchase everything in one place, and customer feedback are our strengths.
We offer services of various specialists, rent of the necessary equipment, purchase insurance for the products or extend warranty, as well as provide other services that will help to fit-out your home or solve household challenges.